Troubleshooting for Remo Conference

All technical issues you need help on

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14 articles in this collection
Written by Hoyin Cheung

My Desktop / laptop Camera and Microphone isn't working

I cannot turn on my camera and microphone on my browser
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Written by Hoyin Cheung
Updated over a week ago

My Windows 10 camera or microphone is not working

My Windows 10 camera or mic does not turn on
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Written by Hoyin Cheung
Updated over a week ago

My Mac camera or microphone is not working

For MacOS / OSX
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Written by Hoyin Cheung
Updated over a week ago

My iPhone camera and microphone does not work

How can I turn on my mobile camera and microphone on my smartphone / phone
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Written by Hoyin Cheung
Updated over a week ago

My Android camera and microphone does not work

How can I turn on my mobile camera and microphone on my smartphone / phone
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Written by Hoyin Cheung
Updated over a week ago

I cannot share my screen

I am unable to screen share
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Written by Hoyin Cheung
Updated over a week ago

My or another user's audio or video will cut out after a few seconds

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Written by Hoyin Cheung
Updated over a week ago

What desktop operating systems (OS) and browsers are supported?

We currently support Windows 10 and MacOS
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Written by Hoyin Cheung
Updated over a week ago

What mobile devices and mobile browsers are supported on Remo Conference?

Currently in beta, we support iOS / iPhone 12.4+ and Android 7+ mobile phones / smartphones.
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Written by Hoyin Cheung
Updated over a week ago

What are the bandwidth, firewall, proxy and network requirements for using Remo?

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Written by Hoyin Cheung
Updated over a week ago

What are the technical requirements and supported desktop and laptop devices for using Remo Conference?

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Written by Hoyin Cheung
Updated over a week ago

How to open the Javacscript console to report Remo errors

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Written by Hoyin Cheung
Updated over a week ago

How to Activate the iPhone Debug Console or Web Inspector?

Activate the debug console in Safari
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Written by Hoyin Cheung
Updated over a week ago

I created a custom CNAME domain and my event space shows an error

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Written by Hoyin Cheung
Updated over a week ago