Troubleshooting for Remo Conference

All technical issues you need help on

Hoyin Cheung avatar Roje Escuadro avatar
16 articles in this collection
Written by Hoyin Cheung and Roje Escuadro

How to remove echo when on Remo video/audio call

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Written by Roje Escuadro
Updated this week

My Desktop / laptop Camera and Microphone isn't working

I cannot turn on my camera and microphone on my browser
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Written by Hoyin Cheung
Updated over a week ago

My Windows 10 camera or microphone is not working

My Windows 10 camera or mic does not turn on
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Written by Hoyin Cheung
Updated over a week ago

My Mac camera or microphone is not working

For MacOS / OSX
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Written by Hoyin Cheung
Updated over a week ago

My iPhone camera and microphone does not work

How can I turn on my mobile camera and microphone on my smartphone / phone
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Written by Hoyin Cheung
Updated over a week ago

My Android camera and microphone does not work

How can I turn on my mobile camera and microphone on my smartphone / phone
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Written by Hoyin Cheung
Updated over a week ago

I cannot share my screen

I am unable to screen share
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Written by Hoyin Cheung
Updated over a week ago

My or another user's audio or video will cut out after a few seconds

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Written by Hoyin Cheung
Updated over a week ago

What desktop operating systems (OS) and browsers are supported?

We currently support Windows 10 and MacOS
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Written by Hoyin Cheung
Updated over a week ago

What mobile devices and mobile browsers are supported on Remo Conference?

Currently in beta, we support iOS / iPhone 12.4+ and Android 7+ mobile phones / smartphones.
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Written by Hoyin Cheung
Updated over a week ago

What are the bandwidth, firewall, proxy and network requirements for using Remo?

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Written by Hoyin Cheung
Updated over a week ago

What are the technical requirements and supported desktop and laptop devices for using Remo Conference?

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Written by Hoyin Cheung
Updated over a week ago

How to open the Javacscript console to report Remo errors

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Written by Hoyin Cheung
Updated over a week ago

How to Activate the iPhone Debug Console or Web Inspector?

Activate the debug console in Safari
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Written by Hoyin Cheung
Updated over a week ago

Screen Sharing does not work on MacOS Catalina

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Written by Roje Escuadro
Updated over a week ago

I created a custom CNAME domain and my event space shows an error

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Written by Hoyin Cheung
Updated over a week ago