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Getting Started with Remo Conference as an Account Administrator or Event Manager
How to Create a Custom Floor Plan
Please follow the guidelines and restrictions listed below while designing your custom floor plan. Design Specifications You can use any design tool like Adobe Illustrator/Sketch, but the final floor plan map image must be shared in SVG format. Map size: The full map must fit within the max. resolution size in each of the Sketch/illustrator files (shown in light green below). The core conference area must be 16:10 aspect ratio (highlighted in red below) !(https://storage.crisp.
How to Invite an Attendee from the Audience onto the Stage as a Speaker during a Presentation
Once the presentation starts, all attendee’s mic and cam will automatically be disabled. The admin/host can invite any attendee to join the presentation. Here’s how you invite your attendees to join you onto the stage: Start broadcasting by clicking the Present button and click Start Now !
How to setup a CNAME custom subdomain
This setup describes how you can publish your meeting rooms and booking pages on events.yourdomain.com/yourname on any website. Please note that this is only available for Studio tier. It requires just one technical step: you should know where to find your DNS settings. The setup is simple: Make sure traffic going to events.yourdomain.com points to Remo.co (without people noticing it) using a CNAME record. Ta
How to Add an Event Manager
You can add event managers to your Remo account and grant them access to your events without sharing your login credentials. Here is how you can add more people to manage your event: Log in to your account in Remo.co. Click the Remo logo located at the upper left corner of the page.
How to Create Your Private Event
Using Remo for your online events is very easy! Here’s how you make your event private: When Creating New Event Login to your account and click on ‘Create Event’. Click on ‘Prepare’ under create new event. Complete the required information and click on the check box next to ‘Private Event’. A
How to Invite Attendees to your Event
You can invite attendees to your event by sharing a URL to your registration page. There are 2 ways you can find this: 1. Event Settings Select 'edit event settings' Under edit event settings, select 'Promote' Once you are on the 'Promote Event' page, you will find a share event link. You can use this share event link to invite attendees to your event. ![
How to Invite Someone as a Speaker
When Creating New Event Login to your account and click on ‘Create Event’ Complete all required fields under 'Prepare' tab Click on 'Speakers'. Add the email addresses on the box provided. Separate each email address by pressing 'enter' !(https://storage.crisp.chat/users/helpdesk/website/583
How to Turn on the Custom Event Branding Feature
Remo offers (previously known as "Whitelabel") so companies may use their own branding while using the platform. This feature is exclusive for the Studio Subscription plan only. Here’s how to launch Custom Event Branding with your events: Log in to your account in Remo.co. Click the Remo logo located at
How to Change Table Names
Event Hosts can change the name of a table. Here's how: Log in to your virtual space as administrator/organizer Right-click on the table that you want to customize and click 'Change table name' Enter your preferred table name on the text box !(https://storage.crisp.chat/users/helpdesk/website/583a14e40e
Getting started as an Event Host
You have now started your journey hosting immersive events online, let's teach you the basics of how to setup and host your first event, watch the video tutorial below!
How to go into Presentation mode
Doing a presentation has never been easier! ✨ After joining your event, press 'Present' in your menu You can choose to start the presentation now or after 30 seconds. A little time will help attendees finish their conversations
How to Invite Attendees to your Private Event
Inviting participants to join your Private Event is easy. Once you log in to your account: Search for your event and click the pencil icon located at the upper right corner of the event image. Select ‘Registration’. Add Attendee email addresses in the text box provided. You may separate email addresses by pressing the ‘Enter’ key on your computer. !(https://storage.crisp.ch
Working with Sponsors
When you create an account, you have to choose a Floor plan that has sponsor banner slots. Default doesn't have banner slots. After the event has been created, tap on Settings (the three dots) on the top right corner of the event > Click on Edit event > Click on
How to Create Multiple Floors
To create multiple floors: 1 . Event Settings Go to event settings Choose the event you want to create multiple floors for Click on the pencil icon in the top right-hand corner Click on 'Floor Plan' Change "Expected attendance" !(https://storage.crisp.chat/users/he
How to Host Concurrent Events?
Running parallel events can be a powerful solution for people that want to run two or more presentations at the same time or have the possibility to engage during a presentation. Create two events at the same time Create a link using sponsor banner slots(/en/article/an-alternative-way-to-use-sponsor-banner-slots-1fk
How to Set Up YouTube Live Stream Integration (2020)
For live streaming functionality, you must set up and connect your Google AdSense account to YouTube. If you have already set up your YouTube Live Stream Integration, read our article on how to broadcast to YouTube Live during your event. NOTE: Before you can qualify for AdSense, your channel must reach 4,000 public watch hours and 1,000 subscribers. _NOTE: It takes 24 hours for YouTube to enable your live streaming capabilit
Getting Started as a Speaker
You were invited to be a speaker!? ✨ That's great! Let's set you up! Wait for your invitation! Accept the invitation and follow the link to the event. If you haven't signed logged in, we will remind you to do so. !(https://s
How to Download Recordings from Presentation Mode
After you stop the recording on your broadcast/presentation it will automatically be saved in the Event Settings Panel. Here’s how you can download the recordings from the presentation/webinar mode: During the Event Click the menu button with three parallel horizontal lines located at the upper left corner of the event space Click 'Event Settings' !(https://storage.crisp.chat/users/helpde
How to Record a Presentation
The option to record is only available during the presentation mode. Once you activate the presentation mode, A popup will appear asking if you would like to record your presentation, click 'Yes'. Alternatively, if the popup does not show, you can click on the 'More' button located at the bottom of the page !(https://storage.crisp.chat/users/helpdesk/website/34ca2f38a8fc3400/e7df89
Creative Ways to Use Sponsor Banner Slots!
Sponsor banner slots can be used for different purposes, not only advertising sponsors. Some examples: 1. Education Ask your students to watch a video and answer some questions about what they learned. 2. Offer discounts *3. Ask attendees to fill a survey
How to broadcast a video in Presentation Mode
During the presentation mode, hosts and speakers can share a video through Youtube, Twitch and Vimeo. Here's how you can broadcast a video during your presentation: Click on the 'more' button located at the bottom of the screen Click 'Share video' Copy the video URL !(https://storage.crisp.chat/users/h
Checklist before running a Remo event
Microphone and Camera To get the full networking experience use a computer with a camera and microphone. It's not required but this will create an amazing experience Browser Updates As we use the latest video technology, make sure your browser and OS is updated to the latest version. Please check that you are using a compatible browser and OS that fulfills the versions listed in the table below. Click here to check your OS and browser version(https://www.whatismybrowser.com/
What can I do with Custom Event Branding?
Isn't it cool to show your own branding to your event attendees and speakers? In this article, you will find out the things you can and can't achieve with our Custom Event Branding feature. To know how to turn the Custom Event Branding feature on, please check the article here. **Custom Event Branding lets you give a
Can I export or delete the Event Chat?
Yes! As an , you can now export or delete the ****. To Export Chat History: Click on the export icon at the top of the chat box as shown below A download should automatically start
Difference between a Public & Private event
You can create two types of events with Remo: public and private. If you want an event to be private, check Private event. Otherwise, the event will be set as public. Private events can only be joined by attendees that have been invited by the host. Private Landing Pages do not have an option to share to social media. !(https://storage.crisp.chat/users/helpdesk/website/583a14e40ef5f800/image_mqll8
The Host & Event Managers: differences
The Host is the account owner and Event managers are managers of the account. In terms of managing events, there is no difference between these types of users. Events managers don't have the right to manage the Subscription, payments and billing. Event managers settings show only Camera & Microphone. The Host manages the profile, camera & microphone, integrations and plan & billing settings.
How to create your first event with advanced features
How to create your first event with advanced features Register for a Remo account or login to your Remo account Left click the 'Create Event' icon in the upper left-hand corner Add details of your event. Under the 'Prepare' heading in the upper left-hand corner you can add the following information: Event Title Date Start and end time Indicate if its a public or private event (to see the difference between a public and private event, check out this link(/en/articl
How to Broadcast Your Event to YouTube Live
Note: Before you broadcast your event, your YouTube account must have full live streaming capabilities. To set up live streaming capabilities, visit our Helpdesk article on how to Set Up Youtube Live Stream Integration. Log into your Remo Account with your email address and password. The “My Events” page opens. Select the event you would like to broadcast. Click on the three dots in the top right corner of the
How to create a Remo event in HeySummit
Here are the instructions in creating a Remo event in HeySummit. When users click on the HeySummit link, they can login to Remo without registering in Remo again.
How to Create an Exit Survey for Your Remo Event
Following an event, you may want to ask attendees about their experience of the event and any feedback for improvement. Follow the steps below to create and share your survey: Create a survey using the tool of your choice. Commonly-used survey tools include Google Forms, Paperform, and Typeform. To create a Google Form, follow the steps below. If you have already created a form, skip ahead to Step 12. Go to [drive.go
How to use announcements to communicate with your attendees during an event
Announcements can be used to communicate with all your attendees during an event, here's how: In your menu, click More and press Announcement An announcement pop up box will appear. In the box enter the text of your announcement.
How to Remove an Attendee from Your Event
It is important to prepare for situations where an attendee is being disruptive or otherwise needs to be removed. Follow the steps below to remove an attendee from your event. Note that you can only remove a participant in conversation mode. If you are in presentation mode, you must end the presentation and enter conversation mode to remove the participant. In conversation mode, find the icon of the attendee you would like to remove. Right-click on the icon. A drop down menu appears
How to Apply a Custom Floor Design?
Hurray! You designed your own floor 🎇 If you haven't done that yet, check out this article! To apply the floor plan, follow these steps: Edit or Create an Event Select 'Floor plan' Choose 'Your Floor Plans' and your designs should be there. You can then preview and select any of them to apply them to your ev
Your event ended. What's next?
Your event successfully ended! Yeah! 🎉 What can you do now? Create a duplicate of your event if you need to host it periodically. You don't have to set it all over again Enter your profile Go to Past events Press settings (3 dots) Clone the event Download presentations' videos Enter your p
How to Delete Events
Login to your Remo account and go to the My Event page Look for the event that you want to delete and click the 3 dots located at the upper right corner of the event image Click 'Delete Event' !(https://storage.crisp.chat/users/helpdesk/website/583a14e40ef5f800/3_19lsrm.
How to use the Timer Feature
We’ve released yet another feature to help you create your brilliant online interactive events. You got it! The timer feature is now yours to use however you wish! Here’s how? Click on the ‘More’ button on your menu, and then click ‘Timer’ Fill in the required information: Number of sessions: how many rounds do you want timed? Duration of each session: how long do you wa
How to Share a Powerpoint in Presentation Mode
Open your Powerpoint presentation. As a host, event manager, or speaker in presentation mode, select “Share Screen” from your bottom toolbar. A new window appears. Select the tab labeled, “Application Window.” A list of windows that are currently open appears. Note that the presentation must be open. If it is minimized, it will not appear in the list. !(https://storage.crisp.ch
How to Download your Attendee List
You can download a list of all the attendees that have registered and the amount of time they stayed at your event. This can be done before, during or after your event - whichever you prefer :) If you are on your 'My Events' page, scroll down and search for the event you want the attendee list of. Then click on the 'pencil icon' on the upper right corner of your event.
How to Improve Navigation with a Custom Floor Design
Are you creating your own floor design? That's great! ✨ If not, check these guidelines on how you can do that! These ideas will help you improve navigation! Use color coding! All sellers go to the blue seats and buyers to the grey ones! (Or tables!) Have a table for sponsors! Attendees need to have a priv
Q&A: how it works...?
During Presentation mode, participants can ask questions on the Q&A tab. Participants can opt to ask anonymously. Other participants can upvote questions and it will go up on the list. A creative way to use the Q&A! 🥇 Do you want your attendees to vote for their favorite fantasy hero, ask them to use the
How to Create a Recurring Event
You may want to create an event that will run on a recurring basis. Depending on your subscription plan, there are a couple of ways to create a recurring event in Remo. For Studio Users (Skip to Step 9 if you are not a Studio User): Log into your Remo Account with your email address and password. Click “Create Event” in the top left corner. The Event Settings window appears. Create a name for your event under “Event Title.” Click the box under “Start Time.” A popup appears.
How to Turn off Remo's Emails
Do you want to manage invitations and reminders? 📩 That's possible! ✨ To turn off email invitations: Open Event settings by pressing the pencil or when you create an Event. Tab Registration and check Do not send invitations emails to guests. Save the changes. To turn off reminders: Open Event settings by pressing t
iFrame - how it works?
An iframe or inline frame is used to display external elements within a web page. You can embed our Landing page in your webpage using iframe! ✨ HTML Change the width and height of the iframe depending on the space you have available in your website. Want the Landing page to look like part of your web? Delete
What are the best programs to design my custom floor plan?
You’re designing a custom floor plan? That’s awesome! 🎉 We love seeing how creative you can get. Here are some of the programs we’ve found that are easy to use when customizing a floor plan: Illustrator Good old Adobe Illustrator. This application is a go-to when it comes to designing your own floor plan for Remo, because it provides endless possibilities. The functionalities on Illustrator are known to give its users full flexibility to design what they want and how they want. Howev
How can I use Closed Captions in Remo?
Remo aims to make the user experience for awesome, and we mean everyone. Now, whilst we aren’t able to include a closed caption service in the Remo platform just yet... We’ve compiled a list of some of the applications you can use to provide attendees with closed captions during your event. Some of these applications let you transcribe live, while others will require you to pre-record videos beforehand and then share it live during your event. So be sure to c