Relevant to:
GuestsSpeakersEvent Managers & AssistantsAccount Owners
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Remo is now ISO 27001 AND SOC 2 Type 1 certified! ✨
If needed, you can email legal@remo.co to request the full report.


All Users
Action
Initiated by Remo or the user
Personal information used
Registration as a user
  • Email
  • Name & Surname
Display geolocation during the conference
  • IP address

Profile Edition
  • Email
  • Name & Surname
  • Workplace & Position
  • Social Media Links
Sending an Invitation to an Event
  • Email
  • Name & Surname
Sending Upcoming Event Reminder
  • Email
  • Name & Surname
Investigating a Complaint (email, chat support, other channels)
  • Email
  • Name & Surname
Record, Store & Transmit Video & Audio during Virtual Events
  • Email
  • Name & Surname
  • Country of Residence
  • Video & Audio Recording
Only Event Hosts (Account Administrators)
Managing Payments, Fees & Charges. Verifying your Identity and Details of your Payments*
  • Email
  • Name & Surname
  • Billing Details**
Sending an Invoice or Notification of Failed Payment
  • Email
  • Name & Surname
  • Billing Details**
Asking you to Leave a Review or Take a Survey
  • Email
  • Name & Surname
Informing you about Changes to our Terms or Privacy Policy
  • Email
  • Name & Surname
Informing you about Releases and News
  • Email
  • Name & Surname
Sending Business Reviews Quarterly/ Annually & other Marketing Emails
  • Email
  • Name & Surname


*Payments are processed by Stripe and subscriptions by Chargebee
**First Name, Last Name, Company Name, Email, Phone, Card Details, Billing Address, Address (Personal/ Company)