Use this article if Remo appears sluggish. You may have an issue with your internet speed.
This flow diagram shows the general approach to troubleshooting your internet speed:
Take these steps to optimize your internet speed:
1. If you haven’t done so already, test your internet speed here
We recommend a minimum of 8 Mbps download speed to maintain a high quality and stable connection
2. If your internet speed is less than 8 Mbps download, here are some ways you can optimize your internet speed:
- Close all other applications running in the background
- Place your operating device near your router
- Turn off any other devices using wifi as this can affect video quality
- If you need to have 2 devices, keep them separated
- Change the location of your router (or contact your Internet service provider to help with this)
- Contact your Internet provider to update your internet plan