Before you begin, please test your system’s compatibility with Remo here. This will allow you to diagnose if there is a problem and where it is!


We are working hard to support more browsers and devices, but at the moment we only support the following operating systems and browsers:


Operating System (OS)Operating System (OS) VersionBrowserBrowser Version
Mac10.13+Chrome77+
Firefox76+
Microsoft Edge87+
10.14.4+Safari12.1+ (no screen sharing)
13+ (full compatibility)
Chrome77+
Firefox76+
Microsoft Edge87+
Windows10+Chrome77+
Firefox76+
Microsoft Edge87+
Chrome OS*90+Chrome77+
iOS Mobile Web**12.4.1+Safari12.1+
Android Mobile Web**7+Chrome77+


*Remo is currently testing compatibility with Chrome's Operating System and the use of Chromebooks on Remo. 

This means while you can use a Chromebook with Remo, you may face some issues with functionality. Should you face any issues though, please do not hesitate to contact our Live Chat Support (available 24/7) for further assistance.


**Please note though, when using mobile, you will not be able to share your screen, use the whiteboard, or go into presentation mode. Therefore, for Event Hosts and Speakers, you must join the event using a computer or laptop.


Tablets and iPads are not supported at the moment


You can check your browser and operating system here!



MacOS:


Remo Conference supports High Sierra - 10.13 and above, using the following browsers:

  • Chrome Version 77 and above
  • Firefox Version 76 and above
  • Safari Version 13 and above (for full compatibility)
  • Microsoft Edge Version 87 and above


Windows:


Remo Conference supports Windows 10 and above, using the following browsers:


  • Chrome Version 77 and above
  • Firefox Version 76 and above
  • Microsoft Edge Version 87 and above

iOS/iPhone:


Remo Conference supports:

  • iOS Version: iOS 12.4.1 and above
  • iPhone Device: iPhone 6s and above
  • Browsers: iPhone Safari Version 12.1 and above


Android:


Remo Conference supports:

  • Android OS: Android 7 and above
  • Android Device: Android phones that are sold from the year 2016 and onwards
  • Browsers: Google Chrome browser version 77+ on Android only, download it here



Unsupported Operating Systems or Browsers:


Any operating systems or browsers not listed above are not supported or tested by our internal team. You can try to use these unsupported operating systems or browsers but you may not be able to share your screen, or use your camera or microphone when using Remo.