• Relevant to:
    GuestsSpeakersEvent Managers & AssistantsAccount Owners

Firstly, please make sure you are using a compatible mobile device and browser, you can check this here: What Operating Devices and Browsers are Supported on Remo Conference?

Here's how you can navigate a Remo Event when using a Mobile Device...

Moving between Tables: 

You can move between tables by simply pointing/clicking on the table you wish to join then a pop-up box that says"join table" please click on it to move.

 Moving between Floors:

You can move between floors by clicking the Floor dropdown menu in the upper left corner of your screen, and then selecting the floor you would like to move to.

 Turning on your Microphone and Camera: 

You can turn on your microphone and camera by clicking the 'Cam' and 'Mic' buttons in the bottom menu toolbar.

If your camera and microphone are not working, please check out this article for iPhone users or this article for Android users for some troubleshooting suggestions.

Using the Chat: 

You can chat with other guests in the event by clicking the 'Chat' button in the bottom menu toolbar. For information on the three levels of chat we have in Remo, please check out this article.
Viewing a User Profile: 
You can view another guest's virtual business card or user profile by clicking on their avatar.

Editing your Profile:

1. You can edit your own profile by clicking 'Menu' in the bottom menu toolbar.

2. Click on  'My Profile'

3. Then 'Edit Profile'. Once you're finished, make sure you click 'Save Changes' for it to reflect.

Viewing Sponsor Banners: 

You can click on any of the sponsor banners and the sponsor advertisement will appear as a pop-up. You can then click on the Call to Action button if you'd like to find out more or click 'Back to event' if you're not.
Contact Support: 

If you need any technical support during the event, you can always reach out to us by clicking the 'menu' icon found at the bottom toolbar and then 'need support?' to reach the chat support team available 24/5.

Presentation Mode:

When in Presentation Mode, you can:

-watch the presentation

-use the General Chat to speak with everyone in the event space (click 'General Chat')

-ask or vote for questions in the Q&A Section (click 'Q&A Session')