Firstly, please make sure you are using a compatible mobile device and browser, you can check this here: What Operating Devices and Browsers are Supported on Remo Conference?
Here's how you can navigate a Remo Event when using a Mobile Device...
- Moving between Tables
- Moving between Floors
- Turning on your Microphone and Camera
- Using the Chat
- Viewing a User Profile
- Editing your Profile
- Viewing Sponsor Banners
- Contact Support
- Presentation Mode
Moving between Tables:
You can move between tables either by:
1. Clicking the 'Join' button on the table you want to move to
2. Double-click on the table you'd like to move to
and then clicking 'Join table'
Moving between Floors:
You can move between floors by clicking the Floor dropdown menu in the upper left corner of your screen, and then selecting the floor you would like to move to.
Turning on your Microphone and Camera:
You can turn on your microphone and camera by clicking the 'Cam' and 'Mic' buttons in the bottom menu toolbar.
If your camera and microphone are not working, please check out this article for iPhone users or this article for Android users for some troubleshooting suggestions
Using the Chat:
You can chat with other guests in the event by clicking the 'Chat' button in the bottom menu toolbar. For information on the three levels of chat we have in Remo, please check out this article
Viewing a User Profile:
You can view another guest's virtual business card or user profile by clicking on their avatar
Editing your Profile:
You can edit your own profile by clicking 'Menu' in the bottom menu toolbar, then 'My Profile', and then 'Edit Profile'. Once you're finished, make sure you click 'Save Changes' for it to reflect
Viewing Sponsor Banners:
You can click on any of the sponsor banners and the sponsor advertisement will appear as a pop-up. You can then click on the Call to Action button if you'd like to find out more or click 'Back to event' if you're not.
If you need any technical support during the event, you can always reach out to us by clicking the 'Help' button in the bottom menu toolbar
When in Presentation Mode, you can:
- watch the presentation
- use the General Chat to speak with everyone in the event space (click 'General Chat')
- ask or vote for questions in the Q&A Section (click 'Q&A Session')