1. Profile Image

Ideal dimensions: 480 px (width) x 480 px (height)

Maximum File Size: 512 KB

Supported Formats: JPG, PNG

Check out this article for how to update the rest of your user profile!

Remember the profile picture renders as a circle, so make sure to leave some buffer or white space around the edge of your image to accommodate for this.

2. Cover Image

Ideal dimensions: 780 px (width) x 490 px (height)

Maximum File Size: 2 MB

Supported Formats: JPG, PNG, GIF

The cover image can't be removed from the Event Banner. But if you click on the image in the Event Banner, it will expand.

3. Sponsor Banner images

Ideal dimensions: As this depends on the floor plan you've selected, please check the Banner Image section within your Sponsor Settings to find the ideal size once you've selected the floor plan for your event.

If you have differently sized sponsor banners on your selected floor plan, you can also check the SVG file directly to find the exact dimensions for each sponsor banner (if you've purchased a Custom Floor Plan from a designer and you do not have access to the SVG file, you can ask the designer for the banner sizes instead)

Maximum File Size: 2 MB

Supported Formats: JPG, PNG, GIF

4. Sponsor Advertisement Display

Ideal dimensions: 435 px (width) x 300 px (height)

Maximum File Size: 2 MB

Supported Formats: JPG, PNG, GIF

If the image looks blurry in your event after uploading, please try to double the image size to 870 px (width) x 600 px (height) and re-upload the image to your Sponsor Banner.

Please note the ideal dimensions above are best suited for a computer/laptop device. The Sponsor Ad may look different when viewed on a mobile phone due to a smaller screen size.

The Sponsor Ad box is white, the color can't be changed.

5. Welcome Message Image 

(This is the message your guests will receive when they enter your event for the first time but remember you must enable this in your Event Settings by clicking 'Extras', and then 'Onboarding')

Ideal dimensions: 780 px (width) x 490 px (height)

Maximum File Size: 1 MB

Supported Formats: JPG, PNG, GIF

The Welcome message box is white, the color can't be changed.

6. Company Logo

(If you enable Custom Event Branding, your Company Logo appears on the top bar in your Events, on your Event Landing Pages, on the Mic-Cam Check page, and your own Left-side Menu Bar)

Ideal dimensions: No specifications, but a square image is recommended (1:1 aspect ratio)

Maximum File Size: 1 MB

Supported Formats: JPG, PNG

Remember your company logo renders as a circle in your event space and on your landing page, so make sure to leave some buffer or white space around the edge of your image to accommodate for this.