Follow this checklist and get your computer Remo ready! ✨
1. Browser and Operating System (OS) Compatibility:
As we use the latest video technology, please make sure your Chrome browser and operating system (OS) are updated to the latest version. To check your browser, all you need to do is click on your my profile icon and choose "test my gear" on the drop down list.
You can check this article for details on specifically which browsers, operating systems, and versions are supported.
Before the event, check that your microphone and camera works and that your browser, hardware and internet connection fulfils our requirements on this test page2. Microphone and Camera:
To get the full networking experience use a computer with a camera and microphone. It's not required but will let you have an amazing experience!
If your camera or microphone does not work here are some troubleshooting guides to help you resolve common issues:
My camera and microphone does not work on Windows 10
My camera and microphone does not work on MacOSX
My camera and microphone does not work on iPhone
My camera and microphone does not work on Android
How to Allow Chrome Access to my Camera and Microphone
How to Allow Safari Access to my Camera and Microphone
How to Allow Microsoft Edge Access to my Camera and Microphone
If your camera or microphone still does not work, go to live.remo.co and click on the 'Need Help' button on the bottom left corner
3. Login and Enjoy ✨
Locate yourself in a quiet place with a non-distracting background. At the event start time, go to the event link and click 'Join Event Now!' button. Check out this article for a demonstration on how to register and attend a Remo event.
Most importantly have fun and a great event!