Follow this checklist and get your computer Remo ready! ✨


1. Browser and Operating System (OS) Compatibility:


As we use the latest video technology, make sure your browser and operating system (OS) is updated to the latest version. Please check that you are using a compatible browser and operating system (OS) that fulfils the versions listed in the table below


Click here to check your OS and browser version


OSOS VersionBrowserBrowser Version
Mac10.13+Chrome77+
Firefox76+
10.14.4+Safari12.1+ (No screen share)
13+ (Full compatibility)
Chrome77+
Firefox76+
Windows10Chrome77+
Firefox76+


We currently only support Chrome, Safari, or Firefox browser on your desktop/laptop computer

Mobile view can be accessed and is in beta! However, it has reduced functionality (for example you cannot share your screen or use the whiteboard)



Before the event, check that your microphone and camera works and that your browser, hardware and internet connection fulfils our requirements on this test page



2. Microphone and Camera:


To get the full networking experience use a computer with a camera and microphone. It's not required but will let you have an amazing experience!

If your camera or microphone does not work here are some troubleshooting guides to help you resolve common issues:


My camera and microphone does not work on Windows 10  


My camera and microphone does not work on MacOSX


My camera and microphone does not work on iPhone


My camera and microphone does not work on Android


How to Allow Chrome Access to my Camera and Microphone


How to Allow Firefox Access to my Camera and Microphone


How to Allow Safari Access to my Camera and Microphone


If your camera or microphone still does not work, go to live.remo.co and click on the 'Need Help' button on the bottom left corner


3. How to Use Remo


Watch this youtube video for instructions on How to use Remo:



4. Login and Enjoy ✨


Locate yourself in a quiet place with a non-distracting background. At the event start time, go to the event link and click 'Join Event Now!' button. Check out this article for a demonstration on how to register and attend a Remo event.

  


Most importantly have fun and a great event!