Are you trying to join a Remo event but don't have a camera or microphone you can use on your device?
Not a problem! Whilst we do recommend joining a Remo event with your Microphone and Camera for an engaging virtual experience, if you don't have these available, you can still enjoy a Remo event.
If you do have an available Microphone and Camera you can use, but you're facing some issues getting it to work, please check out these troubleshooting articles first: - My Mac Camera or Microphone is Not Working - My Windows 10 Camera or Microphone is Not Working - My Android Camera and Microphone is Not Working - My iPhone Camera and Microphone is Not Working - How to Allow Chrome Access to my Camera and Microphone - How to Allow Safari Access to my Camera and Microphone - How to Allow Microsoft Edge Access to my Camera and Microphone
Here's how to join an event without a microphone or camera:
1. On the Event Landing Page click 'Join Event' or 'Join Lobby' once the event has already started
2. You should then proceed to a page where Remo asks you to give it access to your Camera and Microphone. Click "Allow camera & microphone"
3. As you do not have an available Microphone or Camera for Remo to use, the System Check will show up as failed. Don't worry though, scroll down and click 'Join the event without mic and cam'.
4. From there you'll be able to join the Remo event directly!