Are you trying to join a Remo event but don't have a camera or microphone you can use on your device?
Not a problem! Whilst we do recommend joining a Remo event with your Microphone and Camera for an engaging virtual experience, if you don't have these available, you can still enjoy a Remo event.
If you do have an available Microphone and Camera you can use, but you're facing some issues getting it to work, please check out these troubleshooting articles first: - My Mac Camera or Microphone is Not Working - My Windows 10 Camera or Microphone is Not Working - My Android Camera and Microphone is Not Working - My iPhone Camera and Microphone is Not Working - How to Allow Chrome Access to my Camera and Microphone - How to Allow Firefox Access to my Camera and Microphone - How to Allow Safari Access to my Camera and Microphone - How to Allow Microsoft Edge Access to my Camera and Microphone
Here's how to join event without a microphone or camera:
1. On the Event Landing Page click 'Sign in to join event' or 'Join Event' once the event has already started
2. You should then proceed to a page where Remo asks you to give it access to your Camera and Microphone. Scroll down and click 'Join Event without Mic and Cam'.
If this option is not available, click the 'Allow camera & microphone' button first:
3. As you do not have an available Microphone or Camera for Remo to use, the System Check will show up as failed. Don't worry though, once again click 'Join the event without mic and cam'.
4. From there you'll be able to join the Remo event directly!